Orders forwarded by hand
An order lands, you work out which vendor holds it, then email, WhatsApp or portal-upload it. Every order, every day, by a human.
Built for multi-vendor stores · Europe & worldwide
You're the brand on the box. We make sure the box actually shows up.
If you sell products you don't hold — sourced from many vendors, shipped under your name — this is the system that runs it. Orders route themselves, stock stays honest, tracking comes back to your customer with your logo on it, and you stop chasing vendors in WhatsApp.
- Automatic order routing and vendor splitting across multi-vendor baskets
- Stock and price sync from vendor feeds, APIs, spreadsheets or portals
- White-label packing slips, invoices and branded tracking — your vendor stays invisible
- Unified multi-carrier tracking with proactive delay alerts
One-roof logistics
Get your free vendor-flow map
Tell us your platform and roughly how many vendors you work with. We'll send back a diagram of how your orders move today versus how they'd move automated — plus where your hours and margin are actually going. No call required.
- A person replies — never an autoresponder
- No obligation, no pressure, no drip campaign
- You own every account, asset and line of code
01The problem
If any of this is your Tuesday, keep reading
Stock you can't trust
A vendor sells out and tells you two days later — after you've already taken money from a customer you now have to refund.
Tracking chaos
Three vendors, three carriers, three tracking formats, and a customer asking you where their parcel is. You don't know either.
Margin quietly leaking
Vendor prices move, shipping surcharges appear, and you find out at the end of the month when the numbers don't add up.
The brand breaks at the door
The parcel arrives with someone else's invoice inside it. The customer now knows your supplier's name.
You can't scale vendors
Every new vendor means a new manual process, so growth costs you hours instead of buying them back.
02How it works
The one-roof system
01
Your store
Shopify, WooCommerce, BigCommerce, Wix or custom — the order is captured exactly as it is today. Nothing changes for your customer.
02
Routing engine
Each line item is matched to the right vendor by SKU, stock, price, region and delivery promise — automatically, in seconds.
03
Vendor layer
Every vendor receives the order in the format they actually use: API, EDI, CSV feed, portal, or a plain email with a white-label packing slip attached.
04
Fulfilment & carriers
Labels and dispatch confirmations flow back in, carrier events are normalised into one language, and exceptions are flagged before the customer notices.
05
Back to your customer
One branded tracking page, one notification stream, your name on all of it. Returns come back through the same pipe with the right RMA.
06
Your control room
One dashboard for orders, vendor SLAs, live margin per order, late shipments and stock health across every vendor you work with.
Automatic order routing and vendor splitting across multi-vendor baskets
Stock and price sync from vendor feeds, APIs, spreadsheets or portals
White-label packing slips, invoices and branded tracking — your vendor stays invisible
Unified multi-carrier tracking with proactive delay alerts
Vendor SLA scorecards: acceptance time, dispatch time, defect and late rate
Live margin per order after vendor cost, shipping and surcharges
Returns and RMA routing back to the correct vendor
Exception queue: out-of-stock, address failures, split shipments, partial cancels
Vendor onboarding portal so new suppliers plug in without new code
Order, payout and reconciliation exports for your accountant
04Timeline
How we get you there
01
Week 1
Flow mapping — we document how orders actually move today, vendor by vendor, and show you where the hours and margin are going.
02
Week 2
Connect — your store, your first vendors and your carriers are wired into the routing layer on a staging environment.
03
Week 3
Automate — routing rules, SLAs, white-label documents and the exception queue go live behind the scenes on real orders.
04
Week 4
Hand over — your team runs it from the dashboard with us watching. Remaining vendors are added on a rolling basis.
The result is simple: your team stops forwarding orders and starts choosing vendors, products and markets — and every parcel still says MagnoRiva-grade on the outside and your brand on the inside.
05Fit check
Honest fit check
You hold all your own stock in one warehouse — a standard 3PL integration is cheaper for you
You have fewer than two vendors and under ~20 orders a week — automate later, sell more first
You want a marketplace platform where vendors sell under their own name — that's a different build
06Objections
Questions people ask first
Do my vendors need to be technical?
No. That's the point. If a vendor can only handle email or a spreadsheet, we meet them there and normalise it on our side. API and EDI vendors just connect faster.
Will my customers ever see the vendor?
Not if we build it properly. Packing slips, invoices, tracking pages and notifications all carry your brand.
Which stores do you support?
Shopify and Shopify Plus, WooCommerce, BigCommerce, Wix, Magento, Shopware and custom stacks via API.
What if one vendor is out of stock mid-order?
The routing engine either re-routes that line to a backup vendor by your rules, or drops it into the exception queue with a suggested action before your customer is affected.
How long until it pays for itself?
For most multi-vendor stores the manual hours saved and the refunds avoided cover it well inside the first year — we'll show you the numbers from your own order data during the flow map.
Do we own the system?
Yes. Code, accounts, data and documentation are yours. No lock-in.
07Next step
Get your free vendor-flow map
Tell us your platform and roughly how many vendors you work with. We'll send back a diagram of how your orders move today versus how they'd move automated — plus where your hours and margin are actually going. No call required.
- A person replies — never an autoresponder
- No obligation, no pressure, no drip campaign
- You own every account, asset and line of code